Shipping policy


Shipping & Delivery Policy

 

At Eco House Kit, we’re committed to getting your orders to you quickly, safely, and affordably. Below you’ll find all the details about how we handle shipping and delivery.

📦 Processing Time

All orders are made-to-order with care and precision. Please allow:

  • 1–3 business days for order processing and production

  • Orders placed on weekends or holidays will begin processing on the next business day

🌍 Shipping Locations

We currently ship to:

  • United States (including PO Boxes)

  • Canada

  • Select International destinations

Note: If your country isn’t listed at checkout, please contact us.

🚀 Shipping Options & Delivery Time

Standard Shipping (U.S.):

  • Estimated delivery: 3–7 business days

  • Tracking number provided

Express Shipping (U.S.):

  • Estimated delivery: 2–3 business days

  • Additional fees apply

International Shipping:

  • Estimated delivery: 7–15 business days

  • Customs clearance may affect delivery times

  • Duties and taxes are the responsibility of the customer

💸 Shipping Costs

  • Shipping rates are calculated at checkout based on your location and shipping method

  • Free standard shipping on all U.S. orders over $99

🔎 Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your shipment through the carrier’s website anytime.

❗ Delays & Lost Packages

While we aim for timely delivery, occasional delays due to weather, postal service issues, or customs are out of our control.

📬 Wrong Address Disclaimer

Please double-check your shipping address before placing your order. Eco House Kit is not responsible for items shipped to incorrect or undeliverable addresses provided by the customer.

📦 Split Shipments

To get your items to you faster, some orders may be shipped separately at no extra cost.

Have any questions or concerns?
📧 Email us at support@ecohousekit.com – we’re here to help!